High performance Order Management System: a seamless experience, efficient execution

Unify your processes to provide a better customer experience with high efficiency, all with an integrated approach.
Create great customer experiences and improve your operational efficiency with high-performance, fully-integrated software

Why is a high-performance Order Management System key to your supply chain success?

An Order Management System is essential to making omnichannel magic happen. It supports new customer journeys, hosts critical data about your order and inventory, and orchestrates the crucial workflows of your operations. Best-in-class performance is key; your business relies on it.
Best-in-class order management performance by Kbrw
Kbrw gives you that best-in-class performance. Our OMS comfortably processes the very largest volumes of transactions in even the most complex IT environments.
Order processing speed up to 5 times faster than our competition
More than €30,8bn of Gross Merchandise Value managed 
for our clients
Leading deployment track record in 123 countries.
Number of inventory points integrated globally

Deliver ultimate customer experiences
Discover how our OMS improves sales and conversions, and makes cutting-edge customer experiences possible
Optimise your supply chain management
Find out how Kbrw’s high-performance OMS enables seamless supply chain management 
and optimised operations
omnichannel commerce IT
Learn how Kbrw’s Order Management System makes omnichannel-related IT easier for you

Key benefits of Kbrw’s high performance OMS

Deploy in record-breaking time and provide agility to your business
Creates new value through improvements to your business capabilities
Frictionless enhancement
Extends your existing capabilities and improves what you're already doing

Delivers the best technical performance of any OMS
Provides increased control over your supply chain and improves resilience
KPIs for improvement
Records a wide variety of business-oriented metrics & KPIs

Powerful Kbrw Order Management Suite

Omni-inventory sync
Real-time visibility providing single version of truth of all your inventories
End-to-end order management and execution
Smart order-routing and flow-orchestration
In-Store Service Portal
Powerful tool that your in-store sales reps love to use
Customer Service Portal
Upgrade your customer service and improve customer satisfaction
Business control tower
Oversee your business operations and monitor your system performance

Omni-inventory sync: a single source of truth

Enjoy real-time visibility of all your inventory, wherever it is - including in customers’ baskets. Deliver the right experience every time for omnichannel customers.

Smart orchestration

Orchestrate operations from end-to-end by creating powerful, seamless order routes and flows. Set rules to create a comprehensive system that executes processes and policies flawlessly.

In-store service portal

Equip your bricks-and-mortar sales representatives with a powerful in-store service portal. Help them conclude sales successfully, with a tool that they will appreciate using.

Customer service portals

Customer service and customer satisfaction are crucial because they directly impact sales. Improve the experiences you deliver with dedicated portals that guarantee an overall service upgrade, for your customers and business.
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